Refund policy

Returns:

You have 14 days from receipt of order to let us know you would like to return your order. You then have a further 14 days to return the item to us. Returns made outside of these dates may not be accepted. Opened food items are considered perishable and are not covered under Consumer Rights Act / Consumer Contracts Regulations. Do NOT Start a Return of any Items without letting us know beforehand, either by email or by our Contact Form, otherwise a refund may not be given. When returning items, please ensure you use a tracked service, as we cannot provide a refund/replacement if the item is lost. Please use adequate packaging when returning an item, damaged items will be disposed of and no refund/replacement will be given.

Liability/Refunds:
Return Postage charges are only refunded when the goods are confirmed as faulty or the wrong item has been shipped. Please allow 1 to 3 working days from the date we have received the parcel for the item(s) to be checked and for the return to be processed. Where replacement stock is not available a refund will be issued for your item.

In case of any refund, the amount can only be refunded back to the same payment method that was used to make the purchase. If you make a cancellation/return within the cancellation period, you will receive your refund within 14 Days of us receiving your Return or within 14 days of proof of postage, whichever is sooner. All refunds take 2 to 3 working days from the date when the refund request is posted. If you have paid for expedited delivery, this will not be refunded, only standard delivery charges (or free shipping) will be refunded.